Executive Support Officer

Sydney, NSW, AU, 2020

If you’re after impact, there’s no other organisation in Australia that delivers work on this scale.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

• Proactively manage complex executive diaries, balancing competing priorities, optimising schedules, and ensuring leaders are well prepared for meetings and key engagements.
• Coordinate meeting logistics including agendas, papers and pre-reading materials to support informed decision-making and effective outcomes.
• Manage executive correspondence and executive inboxes, monitoring priorities, triaging requests, and ensuring timely responses, actions and decisions.
• Monitor and coordinate the timely completion of actions, commitments and deliverables arising from meetings, correspondence and business priorities.
• Anticipate executive support requirements and identify opportunities to improve administrative processes, efficiency and service delivery.
• Coordinate financial and operational administration, including travel, procurement, budget monitoring, records management, and compliance activities.
• Support business planning, project coordination, risk management, and continuous improvement initiatives.
• Identify, prioritise, and manage critical issues, ensuring timely escalation and resolution while maintaining confidentiality and professionalism.
• Come together in person for activities such as branch all-in days, training sessions, planning workshops and collaborative work.

As an Executive Support Officer, you will be the trusted partner supporting the Deputy Secretary to keep them organised, informed and prepared. You will proactively manage a complex diary, coordinate meeting preparation and logistics, and manage inboxes by triaging correspondence, prioritising competing demands and ensuring critical matters are progressed and decisions are actioned in a timely manner.

This is an opportunity for a highly organised and solutions-focused professional who enjoys working across a diverse range of responsibilities, building strong stakeholder relationships, and making a meaningful contribution to the success of a large and complex organisation.

You thrive in a role where no two days are the same, bringing sound judgement, initiative and attention to detail to anticipate needs, solve problems and keep things running smoothly behind the scenes.

Join the Finance, Technology and Commercial (FTC), Divisional Management Office and play a pivotal role supporting the Deputy Secretary.

For more information on this position and business unit, view the role description and information pack.

About you

• Demonstrated experience providing high-level executive support within a fast-paced, complex, and stakeholder-focused environment.
• Strong written and verbal communication skills, with the ability to produce executive-quality reports, briefings, and presentations.
• Proven ability to manage competing priorities, exercise sound judgement and act as a trusted partner to senior executives by anticipating needs, identifying risks and supporting informed decision-making, while handling sensitive information with discretion.
• Strong stakeholder management and relationship-building skills, with the ability to collaborate effectively across all organisational levels.
• Proficiency in Microsoft 365 applications and experience using corporate systems such as HR, procurement, and records management platforms.
• Understanding of governance and government operating environments, with the ability to meet required security and compliance clearances.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.