Full Time Sales Associate

About the business

Founded in 1971 in Somerset, England, today Mulberry is a truly global fashion company and the largest manufacturer of luxury leather goods in the United Kingdom. Across all locations, we are united by our employee values: Be Bold, Be Open, Be Responsible, Be Imaginative.

If these are values you share, we would love you to join our team.

Through our passion for excellence, we continually drive development, growth and productivity with exceptional standards, bringing superior experiences to our customers and to our teams. 

Across Australia and New Zealand, we aim to invest heavily in our people, recognising that our team are ultimately our greatest asset. 

About the role

We are looking for a highly skilled and energetic Full Time Sales Associate to join our Mulberry team in Chadstone, Melbourne. The roster for this role is Sunday to Thursday.

The successful candidates:

• Will provide every customer with an exceptional customer service experience

• Consistently strive to overachieve in set sales budgets and KPIs

• Use product knowledge to maximise and drive sales

• Engage, develop and maintain key relationships with the core luxury consumer whilst building a strong CRM network

• Are ambassadors for the Mulberry brand and demonstrate passion in all aspects of their role

• Ensure VM presentation standards meet company requirements and reflect the brand

• Ensure housekeeping standards are maintained to a high standard

Benefits and perks

• Significant weekly commission

• Generous seasonal merchandise allowance

• Additional generous incentives

• Career development and advancement opportunities

• High profile luxury store environment

Skills and experience

• Experience working in a customer focused environment

• Demonstrated sales abilities

• Exceptional communication and interpersonal skills

• Demonstrates initiative

• Ability to follow direction

• Being fluent in Mandarin would be an advantage