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Swiss Concept Australia
About the role
About the role
Swiss Concept is seeking a passionate and professional Sales Associate to join our growing team at our Sydney boutique. In this pivotal role, you will contribute to delivering exceptional customer experiences, driving sales performance, and upholding the boutique's premium and sophisticated atmosphere.
Key responsibilities
Deliver personalised, exceptional customer service tailored to individual client needs
Support daily boutique operations to ensure seamless service and success
Build and nurture long-term client relationships
Assist in developing and maintaining the client database
Achieve individual and team sales targets
Participate actively in ongoing product knowledge training and development
About you
Genuine passion for luxury watches and dedication to outstanding customer service
Minimum of 1 year experience in luxury retail or premium hospitality
Excellent verbal and written communication skills
Fluency in Mandarin is highly regarded due to our client base
Proven ability to provide exceptional customer service and manage client relationships effectively
Impeccable grooming and professional presentation
Positive attitude with a strong enthusiasm for personal and professional growth
Flexibility to work across our boutique trading hours, including Saturdays, as part of a rotating roster. Our current trading hours do not include Sundays or Thursday late-night trading.
About us
Swiss Concept is a prestigious luxury watch retailer located in the heart of Sydney CBD. As an official retailer of some of the world's most esteemed watch brands, we have built a reputation for exceptional service and a carefully curated collection. Our success is driven by a commitment to quality, personalised customer care, and a portfolio that includes iconic names such as Rolex, Audemars Piguet, Breitling and Tudor.
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