Administration Assistant

Joss Group is seeking an organised and proactive Administration Assistant to join our Cleaning division.

This is a varied role suited to someone who enjoys being the person who keeps things moving — coordinating requests, supporting operational teams, maintaining accurate records and providing professional service to clients, staff and suppliers.

About the Role

As the Administration Assistant, you will be a key point of contact for cleaning-related enquiries and provide day-to-day administrative and operational support.

Your responsibilities will include:

• Coordinating cleaning requests and preparing service reports

• Supporting invoicing, billing, purchase orders and reporting

• Maintaining accurate records, databases and compliance documentation

• Supporting client reporting, correspondence and customer enquiries

• Supporting Managers in the field and the broader Cleaning team with day-to-day administration

About You

We are looking for someone who is highly organised, reliable and comfortable managing multiple priorities. You will be a confident communicator who enjoys working with a diverse range of people and takes pride in delivering a high level of customer service.

To be considered for this role, please clearly address the following selection criteria in your cover letter:

• Describe your experience managing multiple tasks, competing priorities and deadlines.

• Provide an example of how you have communicated with a range of people, such as customers, clients, colleagues or suppliers, to resolve an issue, respond to a request or achieve a positive outcome.

• Describe your experience in an administrative role where accuracy, record keeping and attention to detail were important.

Why Join Joss Group?

For more than 50 years, Joss Group has been delivering trusted construction, asset management and facilities management services across regional New South Wales, the ACT and Victoria.

If you're looking for a role where your organisation skills make a real difference, and where you can work alongside a collaborative team, we'd love to hear from you.

Submit your resume and cover letter today. Applications will remain open until the position is filled.