Gaming Attendant

About us

Canterbury League Club is a community focused organisation committed to delivering meaningful experiences for our members, guests, and community. Our success is built on a foundation of excellence, integrity, collaboration, and service, supported by the expertise and dedication of our people. We are proud to foster an inclusive and welcoming environment where meaningful connections are made, and every interaction reflects our commitment to quality and care.

About the role

As our Gaming Attendant, you will play a key role in delivering exceptional customer experiences across our Gaming operations. This customer-focused role offers the opportunity to work across multiple areas of the Gaming floor. Through your friendly, professional, and attentive approach, you will help create a welcoming and enjoyable environment where every interaction leaves a positive impression.

Key responsibilities

• Maintain the cleanliness, presentation, and overall appearance of all Gaming service areas.

• Respond to patron enquiries and provide accurate information about Club facilities, promotions, and activities.

• Assist with taking orders and serving our patrons to support the smooth operation of the Gaming floor.

• Ensure compliance with all gaming legislation, Club policies, and Responsible Conduct of Gambling (RCG) requirements.

• Build positive relationships with members and guests by providing professional, friendly, and personalised service.

• Foster a welcoming, safe, and inclusive environment through effective communication and a commitment to Canterbury's values.

About you

• Demonstrates a high level of professionalism and personal presentation.

• Excellent customer service and communication skills.

• Ability to work both independently and collaboratively as part of a team.

• Previous club experience is preferred but not essential.

• Current NSW RSA and RCG Competency Cards.

• Availability to work a rotating roster, including evenings, weekends, and public holidays.

The Perks!

• Significant discounts on meals.

• Access to onsite Gym with half price gym membership.

• Opportunity to obtain season passes to Bulldog matches.

• Dedicated Reward and Recognition program and staff events.

• A great work environment with an emphasis on work/life balance.

• Exclusive offers on selected Samsung products.