Health Records Scan Officers

About the role

Mater Hospitals South East Queensland have casual opportunities for dedicated and detail-oriented Health Records Scanning Officers to join our Information Management - Scanning team. This team works across multiple sites including Mater Hospital Springfield, Mater Private Hospital Redlands and all sites based at Mater South Brisbane Campus.

This is an exciting opportunity to play a vital role in supporting patient care by ensuring health information is accurately digitised, securely managed, and readily available within Mater’s digital health record system. Working within a collaborative healthcare environment, you'll contribute to the efficient management of clinical information that supports quality care across the hospital.

Salary range: $32.02 - $37.35 per hour plus casual loading plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

As a key member of the Health Records team, you will support the accurate and timely processing of patient information through a range of document management activities.

You will:

• Ensure the accurate and timely digitisation of documents and processing of information into the Mater health record to support the provision of clinical care
• Maintain high data integrity by validating patient identification and encounter information through accurate data and document verification during scanning and quality assurance processes
• Fulfil end-to-end scanning workflow operational requirements, including receiving, tracking, batching, preparing, scanning, and filing of physical documents and processing of digital information
• Ensure efficient processing of high-volume documentation such as current attendance records (CARs), ambulatory records, referrals, and loose-leaf documentation
• Prioritise workloads to meet agreed service demands and expectations and key performance indicators

About you

You are a highly organised and reliable administration professional who thrives in a fast-paced environment and takes pride in producing accurate, high-quality work. You understand the importance of confidentiality and enjoy working as part of a team that supports essential healthcare services.

To be successful in this role, you will have:

• Previous high-volume document management processing knowledge and skills 
• Administration experience in a hospital or health setting 
• Strong attention to detail and a commitment to data accuracy
• Excellent organisational skills with the ability to manage competing priorities
• Experience working with electronic records or document management systems
• Strong computer literacy and confidence working across multiple systems
• Well-developed communication and interpersonal skills
• A commitment to maintaining privacy, confidentiality and compliance standards
  

Why join us?

Mater is Queensland’s largest not-for-profit network of public and private hospitals and healthcare services, bringing together world-class expertise across healthcare, education,  fundraising & philanthropy and research. With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we're committed to empowering people to live better lives through improved health and wellbeing.

At Mater, our people are at the heart of everything we do. You'll join a values-driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

What’s in it for you?

• Career growth opportunities across healthcare, corporate, research and leadership pathways
• Professional development and learning through Mater Education and internal development programs
• Generous salary packaging to help maximise your take-home pay
• Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
• Fitness Passport access and a range of lifestyle, retail and travel discounts
• Discounted parking and reduced prices at Mater cafés and coffee outlets
• A supportive culture where your contributions are recognised and your development matters

Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.

Be part of something bigger. Make your move with Mater. #GetBetterWithMater

Applications close Sunday 20th September 2026 – please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW.

Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.