Junior Owners Corporation Manager

Are you currently working as an Owners Corporation Assistant, Strata Assistant or Administrator and ready for the opportunity to become an Owners Corporation Manager?

TSM Strata is looking for a motivated Junior Owners Corporation Manager to join our growing Melbourne team.

This is not a role where you'll be handed a large portfolio and expected to figure it out yourself.

We are looking for someone with the right attitude, strong customer service skills and attention to detail who we can train, support and develop over the first three months, with the goal of progressing you into managing your own portfolio of smaller, low-touch Owners Corporations.

You'll work closely with experienced managers and senior leadership while building your confidence across meetings, correspondence, maintenance, compliance, financial matters and day-to-day portfolio management.

You don't need to know everything about Owners Corporation management yet.

We're more interested in finding someone who:

• Has experience as an Owners Corporation Assistant, Strata Assistant, Property Assistant or similar

• Is ready to take the next step into managing their own properties

• Has exceptional customer service and communication skills

• Enjoys dealing with people and building relationships

• Has a strong hospitality or service mindset

• Is highly organised and detail orientated

• Learns quickly and takes initiative

• Can confidently manage competing priorities and follow tasks through

• Communicates professionally by phone and email

• Is comfortable asking questions and learning from experienced team members

• Holds a current driver's licence

Experience in hospitality, hotels, real estate or another customer-focused industry will also be highly regarded, particularly where you have developed strong people skills alongside your Owners Corporation experience.

Initially, you'll work alongside our experienced Owners Corporation Managers and leadership team to further develop your skills across:

• Responding to owners, committees and contractors

• Coordinating repairs and maintenance

• Preparing correspondence and meeting documentation

• Assisting with and eventually running committee and general meetings

• Reviewing invoices, quotations and financial information

• Following up contractors and outstanding matters

• Understanding Owners Corporation legislation and compliance requirements

• Building relationships with committees and owners

• Maintaining accurate records and following tasks through to completion

As your knowledge and confidence develops, we'll progressively transition a portfolio of smaller, lower-touch Owners Corporations to you to manage independently, with ongoing support available whenever you need it.

We want this role to develop into a long-term career.

You'll receive:

• 3 days working from home each week

• 2 days based in our Docklands office

• A structured development pathway during your first three months

• Direct access to experienced managers and senior leadership

• Ongoing training and mentoring

• A manageable introduction to portfolio management

• Genuine opportunities to progress as our Melbourne business grows

• A supportive team environment where you're encouraged to ask questions and develop

• The opportunity to build your own management style rather than simply inherit an overwhelming portfolio

TSM Strata is an established strata and Owners Corporation management business with a strong presence across NSW and Victoria.

We believe good Owners Corporation management is ultimately about people, communication and service.

Systems and legislation can be taught. A genuine willingness to help people, communicate well, stay organised and take ownership of your work is much harder to teach — and that's what we're looking for.

If you're an Owners Corporation Assistant who feels ready for more responsibility but wants the right support around you while making that transition, we'd love to hear from you.

Apply through SEEK with your resume and a brief introduction telling us why you're ready to take the next step into Owners Corporation management.