Superannuation Administrator

Join our Gold Coast team as a Superannuation Administrator on a 12-month fixed-term contract and build your career within a growing financial services organisation. You'll develop your industry knowledge, gain hands-on experience across a range of superannuation processes, and make a meaningful impact by helping deliver an outstanding member experience.

What You'll Be Doing

• Maintain accurate and up-to-date member account information across superannuation administration systems.

• Process member transactions, benefit payments, rollovers and pension payroll activities in line with service and compliance standards.

• Manage daily banking, contribution allocations and reconciliation activities.

• Respond to member, adviser and stakeholder enquiries professionally, delivering a high standard of customer service.

• Support member onboarding, account maintenance and insurance administration processes.

• Ensure all activities are completed in accordance with regulatory, risk and compliance requirements.

• Contribute to process improvement initiatives and support the wider team during peak periods.

Key Requirements

• Previous experience within superannuation administration, wealth management or financial services operations.

• Strong attention to detail with the ability to manage high volumes of work accurately.

• Excellent written and verbal communication skills, with a customer-focused approach.

• Highly organised with the ability to prioritise competing tasks and meet deadlines.

• Proactive, collaborative and comfortable working in a fast-paced environment.

• Intermediate Microsoft Office skills, particularly Excel and Outlook.

• RG146 qualification or willingness to obtain.

Why you’ll enjoy working here

We create an environment where you can do your best work and see the impact of it.

• Work with smart, collaborative people who get things done.

• Your ideas won’t sit in a backlog, they’ll be heard, tested and actioned.

• Grow your career your way, with support to learn, stretch and explore new opportunities.

We also offer benefits to support you inside and outside of work:

• Genuinely flexible and hybrid ways of working.

• Employee Share Scheme.

• Additional leave and wellbeing support.

• Enhanced parental leave and support through different life stages.

• Everyday benefits, including discounts and financial wellbeing support.