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Global International Travel
About the role
ABOUT THE ROLE
We are looking for an exceptional Travel Assistant to the CEO - someone who is well-travelled, deeply curious about the world and has a natural instinct for hospitality, detail and getting things done.
Working directly with the CEO, you’ll be a trusted right hand across a longstanding portfolio of discerning travel clients — helping manage the research, bookings, itineraries, correspondence and details that bring each journey together.
At Global, we believe in unreasonable hospitality — knowing our clients, anticipating what they need, remembering what matters and taking care of the details before they need to ask.
We’re looking for someone who instinctively works this way: highly organised, curious, resourceful and always one step ahead.
ABOUT YOU
Experience in travel, executive assistance, luxury hospitality, concierge or a high-touch client service environment
Exceptional organisation and attention to detail
A genuine passion for travel, hotels, hospitality and culture
Strong travel knowledge and curiosity about the world
A natural instinct for hospitality — anticipating needs, remembering the details and going beyond what is expected
An understanding of discerning clients and the level of service they expect
Excellent written and verbal communication
Confidence dealing with clients and travel partners professionally and warmly
Strong judgement, discretion and follow-through
The ability to manage multiple priorities without losing sight of the details
KEY RESPONSIBILITIES
Support the CEO with the day-to-day management of luxury travel clients
Assist with travel research, quotes, bookings and client requests
Research hotels, destinations and experiences relevant to client briefs
Prepare and maintain detailed digital itineraries and travel documentation
Liaise with hotels, destination specialists and travel partners around the world
Manage supplier correspondence, confirmations and follow-ups
Keep client preferences, notes and important details accurate and up to date
Track bookings, deadlines, payments and outstanding actions
Assist with polished client correspondence and pre-departure preparation
Provide diary, meeting and general executive support to the CEO
ABOUT US
For 30 years, Global International Travel has been creating extraordinary, highly personalised journeys for a discerning and loyal clientele.
We are an independent luxury travel agency specialising in bespoke travel and concierge services, with a deep belief in the power of travel - and in doing it exceptionally well. Our relationships span the globe, giving our clients access to the world’s leading hotels, travel partners and experiences.
A founding Australian member of Virtuoso, we combine decades of knowledge and connections with a distinctly personal approach to service. We know our clients, we know how they like to travel, and we understand that the smallest details often matter most.
Our approach is one of quiet luxury and exceptional hospitality - thoughtful, intuitive and highly considered, with the precision and discretion our clients expect.
Now entering our fourth decade, we’re looking firmly ahead - evolving our technology, systems, data and use of AI while protecting what has always set Global apart: knowledge, relationships and exceptional human service.
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