Support Worker - Gold Coast

SUPPORT WORKER

CASUAL

SOUTHPORT

Looking for a role where your work genuinely means something? Join our Gold Coast NDIS team as a Support Worker and help people build greater independence, confidence and connection in their everyday lives.

No two shifts will look quite the same. You might be supporting someone with daily living tasks, getting out into the community, building new skills or working towards a personal goal that is important to them. At the heart of it all is creating an environment where people feel respected, supported and empowered to make their own choices.

With a mix of weekday and weekend shifts, you’ll have variety in your work, flexibility in your roster and the support of a team that cares about doing things well. If you bring compassion, reliability and a genuine commitment to supporting people to live life on their terms, we’d love to hear from you.

Your Key Responsibilities

• Provide person-centred support with daily living, personal care and community access, helping clients work towards their individual goals and maintain independence.
• Build positive and respectful relationships with clients, supporting choice, dignity and meaningful participation in everyday life.
• Contribute to a positive team and program culture grounded in RFQ’s values of empowerment, trust, compassion, resilience and respect.
• Maintain accurate and timely client records using digital systems and work in line with organisational policies, procedures and quality standards.
• Work collaboratively with your team through open communication, regular team meetings and consistent handovers.
• Respond flexibly and reliably to rostered shifts and changing client support needs.
• Identify and report hazards, incidents and risks, and contribute to opportunities that strengthen the quality of support we provide.
• Participate in supervision, learning and professional development to continue building your skills and confidence.

You will have:

• Experience, or the ability to provide quality support to people with mental illness, helping them achieve their goals within organisational requirements.
• Diploma in a human services related field; or Certificate IV in Mental Health or equivalent and demonstrated previous experience working with people with mental illness
• Strong interpersonal, communication, and record-keeping skills using office and mobile technologies, as well as access to a smart phone suitable for work purposes.
• Ability to work effectively in a team, contribute to a positive, collaborative culture, and reliably meet schedules, timelines, and defined outcomes.
• Open driver’s licence, access to a registered vehicle and smartphone suitable for work.
• Undergo criminal history screening and obtain and maintain a positive notice and Yellow Card pursuant to the Disability Services Act 2006 (Qld)

Why RFQ?

At RFQ, we are committed to providing a supportive, collaborative, and empowering environment, where everyone can thrive, by joining us you will have access to:

• $45.28 - $49.41 per hour (including a casual loading of 25% where applicable)
• Enhance your take home pay with salary packaging of up to $15,900 on general living expenses and additionally up to $2,650 annual entertainment benefits, which also includes access to novated leasing. Explore your cost-of-living savings HERE!
• Free Employee Assistance Program (available for staff and their family).
• Opportunities for a wide range of career and professional development.

Apply Now!

If you’re passionate about supporting people to achieve independence and live with confidence, submit your application, together with your resume, by selecting apply now.

Further information about the role can be obtained by contacting the Coordinator, Candice Lejeune on candice.lejeune@rfq.com.au or view our Position Description.

Please note that RFQ is an organisation that embraces diversity.

The position will be subject to a Criminal History Check, which will be in the form of an NDIS Worker Screening Clearance. For further information please visit: https://workerscreening.communities.qld.gov.au/workers/you-start