Director - Consumer Directed Care & Primary Health Care

About us

Coast & Country Primary Care (CCPC) is an accessible and inclusive consumer-directed care and primary health care provider, who delivers a diverse range of health and community programs.  Providing services since 2001, we are a not-for-profit organisation that values people – our team, the people we support and the wider community.

At CCPC our vision is “make a positive impact where we live and work”, we live this through our CARE Values; Compassion, Respect, Accountability and Excellence.

At CCPC, diversity and inclusion is everyone’s business. We have created a framework that confirms our commitment to the journey of learning, growing and reforming. We strive towards supporting inclusivity and diversity, nurturing, safety and equitable access for everyone.

About the role

As a member of the Executive leadership team and reporting to the CEO, the Director of Consumer Directed Care & Primary Health Care will contribute to the development of strategies for the future success, growth and competitiveness of CCPC.

The role will also be required to manage and lead a team, maintain responsibility for the effective provision of services and ensure quality delivery of CCPC programs, from our main site in Tuggerah but with operations across the North Coast and expanding.

The Director will be required to undertake a range of tasks including but not limited to the following:

• Provide direction and oversight of the clinical leads across all programs and services.
• Identify opportunities for growth, synergies and improvements across the portfolio in disability and primary care together with the Chief Growth Officer.
• Take accountability and report on for program deliverables, targets, and outcomes on a monthly basis including budget and P&L accountability.
• Remain well informed with industry developments and guidelines which may impact on program outcomes and deliverables.
• Ensure that service policies and practices meet all legislative, compliance and funding body requirements.
• Ensure close, effective and collaborative networks with relevant Government and non-Government organisations are developed and maintained.
• Represent CCPC on internal and external committees.
• Participate in tender submissions and identify areas of service innovation and growth in collaboration with the Chief Growth Officer.

Key Selection Criteria

• Relevant tertiary qualification in either management and/or Health, Community, Human Services, Mental Health, Disability, Allied Health, Nursing or related discipline and/or extensive relevant experience.
• Demonstrated senior management experience within consumer-directed care, primary health, NDIS, aged care or a related human services sector.
• Sound understanding of contemporary service delivery in consumer directed care and/or primary health and working knowledge of evidence-based and solution focused practice.
• In depth knowledge of NDIS, quality standards, safeguarding and risk management frameworks.
• Track record in meeting KPIS and delivering on budget outcomes.
• Experience in managing a team with proven  skills in conflict resolution, team development, meeting deadlines and managing budgets.
• Demonstrated experience in program evaluation and outcome reporting.
• Proven ability to build relationships and partnerships with health, community, and government stakeholders.
• Understanding of tender/grant writing processes
• Experience in leading the accreditation process across a variety of settings.
• Ability and willingness to travel across Central Coast and CCPC’s Port Macquarie and Coffs Harbour sites.
• A valid Working with Children Check (WWCC) and a Criminal Record Check (CRC) issued within the last 12 months that includes working with vulnerable groups
• A valid NDIS Worker Screening Check (NDISWC) to be obtained and maintained at your own expense

Job Benefits

• Work life balance with flexibility to work from home
• Laptop and mobile phone provided
• Salary packaging benefits:
  • package up to $15,900 of your salary each FBT year, which can significantly reduce your taxable income and increase your take-home pay
  • package up to $2,650 of your meal and entertainment expenses annually per FBT year
• Salary Sacrifice Superannuation payments – boost your retirement savings
• Flare Benefit perks with exclusive discounts and offers on groceries, restaurants, entertainment and travel.
• Wellness benefits including Employee Assistance Program (EAP) 
• Job stability & career development opportunities
• Free annual influenza vaccination

To Apply

Click “Apply” below, uploading:

• Covering letter addressing the Key Selection Criteria 
• Resume

Closing Date:  20 August 2026

Enquiries:  Tina Swale, Team Leader - People & Culture on 02 •••• •294 or hr@ccpc.com.au