Service Ambassador

The Hour Glass
The Hour Glass is one of the world's leading specialist watch retailers with an established presence of over 70 boutiques in 15 key cities in the Asia Pacific region. Our network of multi-brand and standalone brand boutiques are all strategically located in the key luxury retail corridors in Singapore, Kuala Lumpur, Bangkok, Phuket, Hanoi, Ho Chi Minh, Hong Kong, Tokyo, Sydney, Melbourne, Brisbane, Adelaide, Perth and Auckland. Fostering a global appreciation of watches, we endeavour to remain the primary port of call for all watch enthusiasts and collectors alike. 
The Role
As the Service Ambassador in our Adelaide Boutique, you will be responsible for delivering outstanding customer experience, building The Hour Glass brand one customer at a time and driving our company goals with your every action. Please note, this is not a sales role. We are looking for a mature-minded person who possess the following qualities:
Daily Responsibilities:

• Providing warm reception to visitors
• Maintaining high dress and personal grooming standards
• Directing customers to respective Sales Consultant
• Assisting in maintaining the highest standards of merchandising, product displays and store presentations according to visual merchandising requirements by The Hour Glass
• Ensure adherence to all company practices and procedures regarding the receipt, transfer, package and shipment of merchandise
• Other Ad Hoc duties as requested by your Supervisors and Managers.

Skills and Requirements
 
The successful applicant will have experience including but not exclusive to:

• Capable of working independently with minimum supervision
• Ability to multitask and carry out daily responsibilities according to their priority
• Strong interpersonal skills to effectively work within a team environment
• Availability to work across weekends and Friday late nights
• Previous experience in a customer facing environment such as retail or hospitality

In return, you will be offered a competitive remuneration, an extremely convenient central CBD working location, and a place in a team currently in a pivotal period or growth. 
If you are serious about embarking on a long-term career path, apply now!
 
Please note, due to the high volume of applications received, we will only contact candidates successful in progressing through to the next stage.