Motel Manager

Motel Manager

West Wyalong NSW 2671

About the Business

Colonial Motor Inn is a well-established accommodation provider located in West Wyalong, New South Wales, offering comfortable guest accommodation, dining facilities, and customer-focused hospitality services. The motel caters to leisure travellers, corporate guests, and regional visitors, providing quality service and professional hospitality experiences.

We are currently seeking an experienced and motivated Motel Manager to join our team and oversee the daily operations of the business.

Position: Motel Manager

Employment Type:

Full-time Permanent Position

Salary:

AUD $85,000 -$95,000 per annum plus superannuation
Salary will be determined based on skills, qualifications, and experience.

Location:

West Wyalong NSW 2671

Key Responsibilities:

• Oversee and manage the day-to-day operations of the motel
• Manage front office operations including reservations, check-ins, and guest services
• Ensure high levels of customer satisfaction and service quality
• Supervise housekeeping, maintenance, and reception staff
• Coordinate staff rosters, training, and performance management
• Handle guest complaints and resolve operational issues professionally
• Monitor occupancy levels and implement strategies to maximise bookings and revenue
• Maintain compliance with workplace health and safety regulations
• Manage motel budgets, stock control, and operational reporting
• Liaise with suppliers, contractors, and service providers
• Ensure cleanliness, presentation, and maintenance standards are consistently met
• Assist with marketing and promotional activities where required
• Oversee restaurant and accommodation service operations where applicable

Skills and Experience Required:

• Minimum 3 years of relevant experience as a Motel Manager or in a similar hospitality management role
• Strong leadership and team management skills
• Excellent communication and customer service abilities
• Ability to work in a fast-paced hospitality environment
• Strong problem-solving and organisational skills
• Experience with motel booking systems and reservations management
• Sound understanding of hospitality operations and compliance requirements

Qualification Requirements:

• A relevant Diploma or higher qualification in Hospitality Management or a highly related field is required.

Desired Attributes:

• Professional presentation and positive attitude
• Ability to work independently and manage operational priorities
• Strong attention to detail
• Flexible and reliable work ethic
• Commitment to delivering exceptional guest experiences

How to Apply:

Interested applicants should submit their resume and supporting documents outlining their relevant experience and qualifications.

Only shortlisted candidates will be contacted.

Pay: $85,000.00 – $95,000.00 per year

Work Location: In person