customer service operator

Location: Windsor Area, Melbourne

Work Type: Full-Time or Part-Time Rosters (Minimum 3 x 7-hour shifts per week)

Hours: 24/7 Operations – All Shifts Available (Day, Afternoon, & Night Roster Flexibility)

Salary: Competitive Hourly Rate + 12% Superannuation + Great Shift Penalties!

Our client is an iconic Australian brand with a proud history and an even more exciting future. As they transform into a leading technology and telecommunications innovator, they are dedicated to helping customers, employees, and communities thrive in a connected world.

They are looking for energetic, passionate, and dedicated Call Centre Agents to join their vital national Triple Zero (000) emergency hotline team in the Windsor area. This is a high-impact role where you can make a genuine, life-saving difference every single day.

• Work That Matters: Be the calm, reassuring voice supporting Australians on their most critical days.
• Flexibility & Rewards: Minimum of 3 shifts per week with lucrative shift penalty rates for late, night, and weekend hours.
• Great Benefits: Access exclusive employee benefits, wellness programs, and mental health support resources whenever you need them.
• Comprehensive Training: Receive 3 weeks of intensive, expert on-the-job training to fully equip you for success from day one.
• Inclusive Culture: Join a welcoming, diverse team environment where everyone is safe, respected, and celebrated.

• Location: Windsor, Melbourne (Close to public transport).
• Shifts: All shifts available. Operations run 24/7, requiring flexibility across Day, Afternoon, and Night shifts (minimum 3 x 7-hour shifts per week).
• CRITICAL REQUIREMENT: Candidates must have full, uninterrupted availability over the peak December/January period (including public holidays).