Restaurant Office Administrator

Join One of Sydney's Most Established Japanese Fine Dining Restaurants - Sydney CBD

Celebrating our 30th anniversary, Azuma is one of Sydney's most respected Japanese dining destinations. Family-owned and operated, we are renowned for authentic Japanese cuisine, an extensive sake and wine program, exceptional hospitality, and a refined dining experience enhanced by a curated collection of Japanese artworks.

Located in the heart of Sydney CBD, we serve a loyal clientele of business professionals and long-standing guests who appreciate exceptional food and service.

We are looking for a reliable, organised and motivated Restaurant Office Administrator to join our friendly team.

This is a casual position (approximately 30+ hours per week), with the opportunity to transition to permanent part-time or full-time for the right candidate. Immediate start is available.

Key Responsibilities

• Manage restaurant reservations and customer enquiries via phone and email
• Coordinate private dining, functions and special events
• Maintain customer databases, booking systems and office records
• Provide general administrative support to the management team
• Coordinate office supplies, purchasing, maintenance and repairs
• Liaise with suppliers, contractors and service providers
• Assist with updating restaurant information, menus and promotional materials when required
• Perform other general office administration duties as required

About You

• Excellent organisational skills with strong attention to detail
• Friendly, professional and customer-focused communication skills
• Strong Microsoft Office skills
• Ability to prioritise tasks and work efficiently in a busy environment
• Self-motivated with the ability to work both independently and as part of a team
• A willingness to learn about Japanese hospitality and culture

Preferred Experience

• Minimum 2 years' experience in office administration, hospitality administration or a similar role
• Experience with reservation systems such as ResDiary is highly regarded
• Experience with WordPress or Wix is an advantage
• Business Administration or Hospitality qualifications are preferred

Language Requirements

• Professional written and spoken English
• Professional Japanese language skills are required

Sample Working Hours

Monday to Friday
10.00 am – 5 pm / 6pm

Working hours may vary depending on business requirements and special events, by mutual agreement.

Employment Type

Casual (30 - 38 hours per week), with the opportunity to progress to permanent part-time or full-time.

Pay

Negotiable, depending on experience.

Benefits

• Staff meals provided during shifts
• Employee dining discounts
• Convenient Sydney CBD location, close to public transport
• Friendly and supportive team environment
• Opportunity to build a long-term career with an established hospitality business

We look forward to welcoming an enthusiastic and dedicated team member to Azuma.

Expected hours: 30.0 – 38.0 per week

Benefits:

• Employee discount
• Free food

Experience:

• Hospitality: 1 year (Preferred)
• Office Administration: 1 year (Preferred)

Language:

• Japanese (Preferred)

Work Location: In person