Business Operations Analyst

Brisbane Airport, QLD

At ISS, People Make Places. We're looking for a motivated and analytical Business Operations Analyst at Brisbane Airport to support our Aviation team through data-driven insights, systems support, and continuous improvement initiatives.

About the Role

Reporting to the Business Support Manager, you will play a key role in maintaining Aviation data, supporting reporting and analytics, improving business processes, and assisting with system implementations across the national Aviation segment.

Key Responsibilities

• Support data extraction, cleansing, transformation, and reporting activities.
• Maintain and improve Aviation datasets, dashboards, and analytics.
• Assist with process reviews and continuous improvement initiatives.
• Support system implementations, User Acceptance Testing (UAT), and change rollouts.
• Manage system access, workspace administration, and governance controls.
• Collaborate with operational, compliance, training, and IT stakeholders.
• Deliver accurate reporting and insights to support business performance.

About You

• Bachelor qualification in Data Analytics, Statistics, Mathematics, Business, Information Systems, or similar (or equivalent experience).
• Strong analytical, reporting, and problem-solving skills.
• Advanced Microsoft Excel capability.
• Exposure to Power BI, Power Query, Power Automate, Tableau, or similar tools.
• Experience working with complex datasets and identifying trends.
• Ability to obtain or hold an Aviation Security Identification Card (ASIC).

Why Join ISS?

• Work with a global industry leader.
• Contribute to high-impact aviation operations and improvement projects.
• Career development opportunities in data, systems, and business improvement.
• Supportive team culture driven by our values of Honesty, Entrepreneurship, Responsibility, and Quality.

If you're passionate about data, systems, and driving operational excellence, we'd love to hear from you. Apply now.