Manager, Accommodation Program Services (Migrant & Refugee Services)

About Migrant Resource Centre Tasmania

Migrant Resource Centre Tasmania (MRC Tas) is a not-for-profit organisation that works alongside people from refugee and migrant backgrounds, so individuals and communities throughout lutruwita/Tasmania thrive. We provide effective, targeted and meaningful services in the South, North and Northwest of the State.

About the Accommodation Services Program

This role leads and manages the Accommodation Services Program, which provides accommodation and tenancy support to humanitarian entrants and skilled migrants, and property management for accommodation facilities owned or managed by MRC Tas. The program is dedicated to delivering safe, culturally sensitive accommodation that addresses the unique vulnerabilities and needs of refugees and migrants.

• Job Type: Permanent Full Time 
• Location: Hobart
• Award and Level: SCHADS Level 7

About the role

Reporting to the Executive Manager – Specialised Services, the Manager – Accommodation Services Program is a senior position leading MRC Tas's accommodation facilities in the South of the State, working closely with the MRC Tas leadership team and Program Managers. The role has both an internal and external focus, building partnerships with communities, businesses, community service organisations and other stakeholders to ensure residents have access to safe, well-managed and supportive accommodation.

This position is responsible for accommodation and tenancy management across MRC Tas's Goodwood and New Town sites, including site maintenance and development, tenancy administration and support, resident risk management, and delivery of associated funded projects. The Manager has an Accommodation Officer reporting directly to them, and works closely with a regular maintenance contractor engaged on an ongoing basis, liaising with other contracted providers as required.

The successful candidate will have:

• Significant leadership experience, with strong stakeholder management, negotiation and relationship-building skills across a range of sectors
• Experience managing accommodation, housing or residential sites, ideally supporting culturally diverse or vulnerable populations
• Knowledge of, or demonstrated ability to rapidly acquire, tenancy and building legislation, including processing tenancy agreements, Notices to Vacate and eviction processes
• Sound understanding of the needs of Tasmania's new migrant and refugee communities, including housing and tenancy needs
• Strong written and verbal communication, interpersonal and facilitation skills, including the ability to engage confidently with people from diverse backgrounds
• Demonstrated project management and policy development skills
• Sound professional judgement in managing complex interpersonal situations, including resident conflict and risk
• A driver's licence and access to own vehicle, with willingness to travel between sites within the Hobart area as required
• Availability to participate in the Accommodation Services On Call roster

What do we offer?

• Salary Packaging
• Access to Employee Assistance Program
• Ongoing learning and development opportunities
• Health & Wellbeing days of paid leave and more!

For further information, please refer to the Position Description or contact Jane Carlson, Executive Manager Specialised Services for a confidential conversation on 0362210999 during business hours.

NOTE: Please include an address to the selection criteria (see Position Description) in your application. You may upload this as a separate document or include with your cover letter.

Employment is subject to a satisfactory National Police Check, Working with Vulnerable People registration and Work rights in Australia.

Applicants who fail to provide up-to-date resume, cover letter and response to the selection criteria may not be considered for the position.

Applications close: 11:59PM | 13 September 2026 (Late applications will not be accepted)

Migrant Resource Centre Tasmania is committed to the safety, wellbeing, participation and empowerment of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. This is reflected in our robust policies and procedures. Children and young people’s rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or who are impacted by our work. All staff, volunteers, contractors and clients are expected to conduct themselves in a manner which is consistent with the Tasmanian Child and Youth Safe Organisations Framework.

MRC Tas is a recognised Employer of Choice. We value diversity and inclusion and is an equal opportunity employer. Applications from underrepresented groups, including people with disability, people with caring responsibilities, people with caring responsibilities, LGBTIQA+ people, Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds are encouraged and supported