Assistant Agent (Junior Sales Support) | Residential Projects | Melbourne, VIC

Location:  Melbourne VIC 3000

Employment type:  Casual

Classification:  Real Estate & Property

Remuneration:  Real Estate Industry Award + incentive opportunity

Licence required:  VIC Certificate of Registration (or eligibility to obtain)

About Equitifund

Equitifund is an Australian property and investment group operating across residential property acquisition, development and sales.

Our business brings together capital, expertise and execution capability to source, develop and deliver residential property opportunities for owner occupiers, investors and institutional partners across Australia.

With an integrated platform spanning development, investment, finance and residential sales, Equitifund offers a unique environment where quality projects, sophisticated marketing and experienced professionals come together to deliver exceptional customer outcomes.

About Projects by Equitifund

Projects by Equitifund is the residential sales and marketing division of the Equitifund Group.

We specialise in selling completed and near-complete residential apartments that buyers can inspect, purchase and move into with confidence.

Our sales team works directly with owner occupiers, investors and buyers' agents, delivering a professional, consultative sales experience from first enquiry through to settlement.

The Projects team is active across Melbourne, with a portfolio of residential developments supported by dedicated marketing campaigns and qualified buyer enquiries.

The Role

This is a casual Assistant Agent position offering hands-on experience within a live residential project sales environment.

Working alongside our Sales Executives, you'll help manage the early stages of the buyer journey, representing Projects by Equitifund at display suites, open homes, shopping centre activations and promotional events.

You'll engage with prospective purchasers, understand their property requirements, capture enquiry information accurately and connect qualified buyers with the appropriate Sales Executive.

This is not simply a promotional role. You'll become part of the broader sales team and gain practical exposure to buyer engagement, CRM management, inspections and the residential property sales process.

For someone looking to build a career in real estate, the role offers an opportunity to learn directly from experienced sales professionals and potentially progress into a full-time sales pathway as the business grows.

What You'll Be Doing

• Welcoming and engaging prospective purchasers at display suites, open homes, kiosks and promotional events.

• Building rapport with buyers and understanding their property requirements.

• Capturing enquiry details accurately using the company's CRM and approved lead capture systems.

• Qualifying enquiries and arranging appointments or introductions with Sales Executives.

• Assisting with buyer follow-up and maintaining accurate CRM records.

• Supporting Sales Executives with inspections, display suite appointments and project sales activities.

• Assisting with project launches, shopping centre activations and promotional events as required.

• Maintaining professional presentation standards across display suites, properties and promotional locations.

• Providing exceptional customer service and representing Projects by Equitifund professionally at all times.

What Success Looks Like

The successful candidate will:

• Enjoy speaking with people and building genuine rapport.

• Be confident approaching and engaging prospective customers.

• Be highly organised and attentive to detail.

• Follow through on commitments and complete CRM updates accurately.

• Be reliable, punctual and professionally presented.

• Learn quickly and embrace new systems and technology.

• Work collaboratively with Sales Executives and the broader Projects team.

• Have a genuine interest in developing a career in residential property sales.

Essential Requirements

To be considered for this position, you must have:

• Previous experience in customer service, hospitality, retail, reception, sales support or another customer-facing environment.

• Excellent verbal communication and interpersonal skills.

• Confidence speaking with customers face-to-face and over the phone.

• Strong organisational skills and attention to detail.

• A reliable, punctual and professional approach.

• Availability to work Saturdays and flexible hours as required.

• A current driver's licence and reliable access to a motor vehicle.

• Full Australian working rights.

• The ability to satisfy applicable VIC requirements for employees undertaking residential real estate sales activities.

Desirable

• Previous residential real estate, property or project marketing experience.

• Experience using CRM or lead management software.

• Experience working to activity targets or structured follow-up processes.

• A genuine interest in building a long-term career in residential property sales.

What We Offer

• Hands-on learning in a live, high-activity residential sales environment.

• Direct exposure to experienced property sales professionals.

• Real Estate Industry Award-based casual remuneration with incentive opportunity.

• Existing residential projects and qualified buyer enquiries.

• Experience across display suites, inspections and property marketing activations.

• A supportive environment where you'll learn the residential project sales process first-hand.

• A potential pathway into a full-time Assistant Agent or Sales Executive role for the right candidate.

• The opportunity to build your career within an expanding national property group.

How to Apply

Apply via SEEK with:

• Your current CV; and

• A brief cover letter explaining what attracts you to a career in residential property sales and why you're interested in joining Projects by Equitifund.

Applications without a cover letter will not be progressed.