Specialist Advisor – Learner Engagement

Full time opportunity (38 hours per week)Ongoing roleSalary range $97,396 – $107,276 per annum + 12% SuperBased at TAFE Gippsland’s Traralgon & Sale Campus’ (travel required)Job Reference No. 2682
About the roleThe Specialist Advisor Target Qualifications – Learner Engagement plays a key role in designing, coordinating, and delivering social and emotional engagement activities for learners enrolled in Target Qualifications. The role has a particular focus on supporting learners experiencing intersectional disadvantage, including those participating in the Student Success Program (SSP).This position leads proactive and embedded learner engagement through early intervention and case coordination. Working collaboratively with education delivery teams, Student Support Services, and external agencies, the Specialist Advisor addresses barriers that impact learner engagement, progression, and retention.In close partnership with the Specialist Advisor –Teaching and Learning, as well as pathways and community engagement teams (including place-based outreach), the role ensures alignment between pre-enrolment engagement and in-program support. It also maintains a clear distinction between outreach and recruitment activities and in-course learner support.
About YouYou are passionate about supporting learners to achieve their educational goals and have experience working with individuals experiencing social, emotional and wellbeing challenges, including those facing complex or intersectional disadvantage. You bring a strong understanding of trauma-informed practice and early intervention approaches, enabling you to identify risks early and provide proactive, learner-centred support that improves engagement, wellbeing and retention.With experience coordinating case management and wrap-around supports, you can effectively connect learners with internal and external services to address wellbeing, safety and social needs. You are a collaborative professional who works closely with educators, leaders and stakeholders to remove barriers to participation and support positive learner outcomes.Your strong communication and relationship-building skills allow you to develop trust with learners, families and community partners. You are confident monitoring and reporting on wellbeing activities, using data and evidence to inform continuous improvement. Above all, you are committed to equity, inclusion and creating opportunities for learners experiencing disadvantage to succeed.
Qualifications and experienceBachelor degree (or higher) in Community Services, Social Work, Psychology, Youth Work or a related discipline.Extensive experience (minimum 5 years) working in youth services, education or community‑based support roles.Demonstrated experience providing support to learners experiencing complex or intersectional disadvantage.Experience working collaboratively with community‑based service providers within the Gippsland region is highly desirable.
Mandatory requirementsCurrent Drivers Licence as travel will be requiredValid Working with Children Clearance (WWCC)Current (less than 12 months old, and renewable every 5 years) satisfactory National Police Check
BenefitsEmployment with a progressive employer of choiceFull on-the-job training and support, along with further professional development opportunitiesAccess to in-house Staff Learning HubInclusive and supportive workplace cultureStaff recognition and reward programsAccess to an Employee Assistance ProgramAccess to Health and Employee Wellbeing ProgramsSubsidised fitness program
About usFor over 95 years, TAFE Gippsland has been at the forefront of vocational education and training, proudly serving the Gippsland community. As the winner of the TAFE Large Training Provider of the Year award in 2023, TAFE Gippsland stands out as a leader in empowering local students and supporting regional businesses. With a commitment to excellence, we offer a diverse range of programs, including pre-apprenticeships, apprenticeships, accredited short courses, certificates, and diplomas.Our team of over 500 dedicated staff, spread across 13 campuses, works closely with industry partners to deliver tailored workplace training. This approach not only helps upskill the regional workforce but also drives the success of local businesses, reinforcing our vision of supporting a Skilled and Thriving Gippsland.
How to apply:To apply for this position please visit the TAFE Gippsland website. Applications are to be submitted online and must include;a current resume; anda cover letter addressing the key requirements of the role (see Job Description)
For a confidential discussion regarding this opportunity, please contact Shae McGregor, Manager – Course Transitions & Pathways on 0429 149 681.
For assistance with the application process please contact Lisa Emmett, Recruitment Advisor People & Culture on 03 5150 4240.
Applications close 2pm on Wednesday 16th September 2026.
TAFE Gippsland is a Child Safe Organisation and equal opportunity employer. We value diversity and inclusion in our workforce and encourage people from all backgrounds, abilities, and identities to apply for our vacancies.TAFE Gippsland is committed to fair and equitable recruitment and employment processes based on merit, competence, and potential. If you would like assistance with your resume and cover letter, please contact the Gippsland Skills and Jobs Centre on 1300 282 317.