Head of Growth

This is a Head of Growth role with Fetch based in Sydney, NSW, AU

== Fetch ==

Role Seniority - senior, director, c-level

About Fetch

More about the Head of Growth role at Fetch

Fetch is how modern pet parents give their pets the best care. One pink app 🩷 for insurance, health and care. We’ve raised our Series A from Lightspeed and Airtree, we’re rated 4.9⭐️ on Google, #1 by CHOICE, and we’re growing fast. Now we’re turning Australia’s fastest-growing pet insurance brand into Australia’s most-loved consumer pet health brand.

The role

We’re looking for an exceptional Head of Growth to own how Fetch grows: the strategy, system, and team.

This is a senior player-coach role across acquisition, conversion, lifecycle, referrals, partnerships, website, and new channels. Your job is to build the engine that gets Fetch in front of every pet parent in Australia - in ways that are creative and clever.

Growth has to feel like Fetch: crafted, warm, fun, trustworthy, and a little bit magic. The ad, the website, the landing page, the first 30 seconds in-app, the referral loop all matter.

Location: Sydney, hybrid, 3–4 days in officeEmployment type: Full timeCompensation: Series A salary and equityWorking with: Reports to a co-founder and leads a small growth team. We’re flat, fast and care about the best idea.

What You’ll Build And Own

A growth engine that compounds: weekly testing rhythms across creative, paid, website, product, and lifecycleA website and funnel that converts: thoughtful, clever, personalNew growth routes: vets, breeders, rescues, partnerships, community, and channels no one else in the category is tryingA scalable paid engine: Meta, TikTok, Google etc. with unit economics that hold as spend growsAn AI-native testing system: agents and workflows that test creative, landing pages, offers, and lifecycle ideas every weekA small team: hired, coached, and led by youA clear view of what’s working: CAC, LTV, payback, conversion, retention

About You

You’ve scaled something before to hundreds of thousands of people, and you have the ambition and drive to make it happen again at Fetch.

This Might Look Like

5+ years in growth, ideally in a venture-backed consumer businessOwnership across growth strategy, budget, team, and targetsExperience building a creative or growth-testing operationStrong understanding of CAC, LTV, payback, cohorts, and conversionGood judgement across copy, design, websites, landing pages, offers, and customer experienceA sharp eye for creative that works on Meta, TikTok etc.

Nice to have: subscription, referral, product-led growth, you don’t need insurtech or fintech experience!

You’ll Probably Love This Role If

You’re super ambitious and want to grow very fast!You’re all in on AIYou’re optimistic and ambitious, and you make people around you want to go harderYou’re clever and creative, and come up with ideas others don’tYou care about tiny details that make a brand lovedYou love pets 💗

You Probably Won’t Love This Role If

You want a big team, big agency roster and distance from the workYou need perfect data, briefs or structure before movingYou’re uncomfortable being challenged, or think people should stay in their laneYou think growth is just numbers

What It’s Like Here

The Fetch team vibe is ambitious, smart, hard-working, thoughtful, and kind.You’ll be involved early in strategy, with room to debate ideas with founders and the teamYou’ll work on a product genuinely loved by pet parents, vets and the broader pet communityWe’re growing fast, and you’ll directly shape the future of Fetch

Perks

Competitive Series A salary + meaningful equityHybrid working (3 days Sydney office, flexible WFH)Latest MacBook Pro and a top setupTwo team retreats each yearOffice dogs for cuddles and interruptionsBean to cup coffee machine, unlimited fruit and snacks. Toblerone on-tapInclusive parental leave policy5 weeks annual leave

How To Apply

Apply via the link. Attach your CV and anything that shows your work.

Tell us your 2–3 best achievements, the metrics, and the specific role you played in each.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Fetch team will be there to support your growth.

🟢 Please consider applying even if you don't meet 100% of what’s outlined 🟢

Key Responsibilities

⚙️ Building a growth engine🌐 Developing a conversion funnel👥 Leading a growth team

Key Strengths

📈 Growth strategy🎨 Creative testing📊 Data analysis📦 Subscription models💼 Insurtech knowledge🤝 Community engagement

Why Fetch is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Fetch not with Hatch.