Member Service Officer

Member Services Officer

Join our team and be the friendly face of Club Lime! You’ll provide exceptional customer service, assist members with enquiries and memberships, support daily club operations, and help create a welcoming environment for our members.

Key responsibilities:

• Deliver friendly, professional member service
• Handle membership enquiries, payments and account requests
• Assist with new memberships and membership upgrades
• Respond to member enquiries and resolve issues
• Promote club services and membership options
• Support reception and day-to-day gym operations
• Maintain a clean, safe and welcoming club environment

What we’re looking for:

• Strong communication and customer service skills
• Friendly, positive and confident personality
• Reliable and organised
• Comfortable working in a fast-paced environment
• Previous customer service or sales experience is an advantage
• Passion for health and fitness is a bonus

Pay: From $30.00 per hour

Work Location: In person