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Sunnybank Star Hotel and Apartments
About the role
About the role
We are seeking a friendly, reliable, and customer-focused Hotel Receptionist to join our team. As the first point of contact for our guests, you will play a key role in creating a positive and memorable stay experience.
Key responsibilities
Greet and welcome guests in a warm and professional manner
Manage check-ins and check-outs efficiently
Handle reservations via phone, email, and online booking systems
Respond to guest enquiries and provide local information
Process payments and maintain accurate records
Coordinate with housekeeping and maintenance teams
Resolve guest concerns promptly and professionally
About us
We are a well-established accommodation provider known for delivering exceptional guest experiences in a welcoming and professional environment. Conveniently located in the heart of Sunnybank and Eight Mile Plains, we cater to both business and leisure travelers.
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