Senior Business Partner

_{09th September, 2026}

Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other
  
Southern Cross Care Queensland has an exciting opportunity for a limited-term full-time People & Culture Senior Business Partner to join the team based at our Support Centre, conveniently located in Upper Mt Gravatt. 

What can Southern Cross Care Queensland offer you?

• Competitive salary package + benefit of NFP salary sacrifice options.
• Full-time limited term 6-month role with the potential to extend further
• Opportunity to join a dedicated People & Culture team
• Supportive, purpose driven organisation with great staff culture
• Ongoing individualised training and mentoring programs
• Employee Assistance Program for employees and their families
• Option to work in a hybrid work environment
• Convenient central location with free parking onsite.

About the role

Working in this role of a Senior People & Culture Business Partner, you will be providing comprehensive support to the business and its leaders in the delivery of a range of Human Resources and Industrial Relations advice and services in your region. This position delivers people initiatives and programs developed to support delivery of organisational and business unit strategy for our Broken Hill/Mildura region as well as SCCQ's Duhig Village in Holland Park.

Key accountabilities of the role would include:

• Partnering with business leaders and team members to provide day to day HR/IR advice and interpretation of HR policies, processes and procedures.
• Managing end-to-end employee relations/industrial relations matters, including undertaking workplace investigations, performance management, disciplinary procedures and attendance at the Fair Work Commission if required.
• Coaching and supporting business leaders on complex IR matters, whilst actively mitigating workplace relations exposure.
• Playing a key role in identifying, developing and implementing key People & Culture projects and initiatives relevant to the industrial relations landscape.
• Maintaining a sound understanding of industrial relations instruments including Awards and Enterprise Agreements and coach business leaders regarding the application of same.
• Coaching and upskilling leadership to manage performance.
• Championing organisational initiatives, analysing change impacts and plan/deliver change through development of detailed change plans for implementation.
• Understanding engagement levels across business areas and work with business leaders to develop targeted strategies to uplift engagement and improve culture.
• Embedding values and positive behaviours across business areas.
• Producing and maintaining a range of HR processes and documentation including letters relating to employment, policies, guides, procedures, reports and other workforce related documentation.
• Ensuring HR processes, documentation and solutions are legislatively compliant, fit for purpose and cost effective.
• Monitoring and responding to People & Mission queries in an appropriate and timely manner, escalating/delegating where appropriate.

What will you bring to the role? 

• Bachelor's degree in business, Human Resources, Industrial Relations or related discipline
• Experience in business partnering to provide advice and support focused on achieving organisational strategy and outcomes consistent with organisation values, policies and procedures.
• Strong experience in the resolution of employee relations / industrial relations matters including undertaking workplace investigations, performance management and disciplinary procedures.
• Good understanding of industrial relations instruments including Awards and Enterprise Agreements.
• Experience in using valid, reliable and sufficient information to make decisions regarding complex HR/IR issues.
• Excellent stakeholder engagement, communication and influencing skills.
• High level of confidentiality and integrity.
• Proficient computer skills including Microsoft Office preferred.

Who is Southern Cross Care Queensland?

Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCCQ has grown to employ over 1800 staff caring for and supporting more than 3000 people across 17 residential aged care homes, 8 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and regional Queensland, New South Wales and Victoria.

We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCCQ, we are just as focused on creating a culture where every person matters. That’s why we developed our You Matter employee benefits program which brings together the support available to you when you join Southern Cross Care, including: Not-for-profit salary packaging benefits, Flexible work arrangements, Mental health and first aid training, Career pathways, bursaries and traineeships, Recognition programs and service awards. 

How can you apply? 

If you are a People & Culture Professional with the qualifications and experience needed to fill this role and are ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you. Apply today!

If you have any queries around Southern Cross Care Queensland's recruitment process or about the role, please contact us at employment@sccqld.com.au
  
Southern Cross Care Queensland is a proud Equal Opportunity Employer. We celebrate the diversity across our entire team and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen, the right to work in Australia and maintaining an up-to-date flu vaccination status. #S-DNI

Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individuals, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us.