Customer Service & Sales - Balcatta

_{01st September, 2026}

About the role
Be a proud member of our team, support our customers by building value and getting it done.
  
What you would do in this role

• Serve customers on the counter, answer phones and email enquiries
• Prepare timely quotes for customers
• Develop relationships with customers & suppliers
• Be a product knowledge expert to help customers find products they need – we’ll train you on products
• Collaboratively work as a member of the team to ensure our branch is presented in the best way

  
How can I tell if this is for me?

• Customer and sales focused with experience in a customer facing role - including wholesale, retail, hospitality, trade based sales
• Excellent problem-solving skills - support our customers to find what they need
• Proficient with computer technology and systems including the Microsoft Suite 
• A positive and optimistic attitude 
• A high level of initiative to support your team members and customers – no job is too big or too small
• A strong sense of urgency - the ability to multi-task in a fast-paced environment

How to apply?  
Please ensure you have spoken to your manager prior to applying for this role. We know it might seem daunting, but give the video cover letter a go (on the next page) and tell us why you're interested in this Customer Service & Sales role.