Administration Officer - Roma

About Maranoa Regional Council: Maranoa Regional Council is an inclusive, proud and connected community, attracting and embracing opportunity to forge a strong future for generations to come. We support our individual communities to grow while building one strong connected region that partners with people, business and industry to thrive.

Discover the Maranoa Region:HOME - Roma Queensland

Why it is worth working at Maranoa Regional Council?

• Permanent, Full-Time Position
• Stream A, Level 4 - $77,204.86 per annum
• Maranoa locality allowance $72.00 per fortnight
• Work a 9-day fortnight with a Rostered Day Off.
• Access Long service leave after seven (7) years
• Five weeks of annual leave annually
• Ten weeks (full pay) paid parental leave, twenty weeks (half pay) paid parental leave
• Three weeks sick leave annually
• Salary sacrifice facilities (rural remote rent assistance, novated leasing, additional super contributions)
• Employee Assistance Program – free 24 hour nationwide confidential personal or work-related counselling services for employees and their families.
• Discounted Gym Memberships at PCYC and Snap Fitness
• Discounted Health Insurance through Bupa

About the Role

To provide administrative support within the Planning, Building and Development Services Team by assisting with customer requests, processing planning, building and plumbing development applications and correspondence, maintaining records and information databases.

Key Responsibilities

Administration Services

• Provide administrative support to the Operations Manager – Roma and Roma Operations team members:
• Assist with the preparation of internal and external correspondence.
• Collate, process and distribute departmental documentation, including:
• o Maintenance crew checklists
• o Timesheets
• o Hazard / incident documentation
• o Training enrolment forms
• o Employee licences and certifications
• Assist with the preparation of departmental reports, budgets and other documentation as required.
• Support the maintenance of Council's systems and databases and records management systems.
• Ensure all business documents and correspondence are recorded in Council's record management system in compliance with Council policies, procedures and legislative requirements.
• Contribute to and support internal and external audits as required.
• Provide assistance in the facilitation of internal and external meetings and events including agendas, action items, catering, venue booking and meeting minutes.
• Liaise with internal and external stakeholders and assist with coordinating maintenance, repairs and contractor access for Roma operational facilities and assets.
• Support and contribute to operational projects, planned maintenance programs, annual water meter reads and street-light inspections.

Customer Service

• Provide high quality, proactive customer service for internal and external Council customers via phone, email and in person.
• Enter and respond to customer requests and queries in accordance with Council's Customer Service Charter and relevant policies and procedures for operational delivery.
• Liaise with customers and other Council departments to provide updates and seek additional information where required.
• Monitor progress reports and assist the Operations Manager – Roma and relevant operational leaders to respond to, update and resolve customer requests within required service standards.
• Maintain accurate records of customer requests within Council's customer request system.

Procurement

• Accurately process requisitions and purchase orders and maintain records within Council's financial management system (Authority), in accordance with Council's Procurement Policy and procedures.
• Ensure procurement administration complies with Maranoa Regional Council's Procurement Policy and procedures and supports value-for-money outcomes.
• Undertake data entry of requisitions (as alternate requisitioner) including pre-qualified panels of suppliers, as approved and requested by the relevant employee with the financial delegation.
• Assist with the processing of invoices to support the local Operations team including:
• o Creating requisitions
• o Assigning to relevant supervisor for approval
• o Receipting invoices how do

Operational Service Support

• Provide coordinated administrative support across Roma Operations, including but not limited to:
• Water, sewerage and gas operations
• Parks and gardens, Council-managed events, facilities and Bassett Park operations
• Roads and drainage operations in Roma, and regional signs and lines programs
• Operational work programs, inspections, schedules, permits, registers and service records
• Contractor documentation, work-order administration, quotations and completion records
• Collection, collation and reporting of operational data, performance measures and work-program status

For full details of this position, please ensure you download the attached Position Description, which provides the detailed responsibilities and required skills, experience and qualifications.

How to Apply:

• Covering letter stating why you are interested in the position.
• Current resume (CV).
• Address the questions presented in the application form.

Additional Information

MRC reserves the right to close or withdraw vacancies before the advertised closing date, or extend the closing date, without prior notice.

The preferred candidate must have the legal right to work in Australia and will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position.

For more information:

🌐 Website: www.maranoa.qld.gov.au
📞 Telephone: 13•• ••• 662

Maranoa Regional Council is an equal opportunity employer, and we encourage applications from candidates of all backgrounds. We actively support diversity and inclusion in our workplace