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Poulos Bros
About the role
About the role
You'll be the vital link between our sales team, customers, and operations — keeping orders, pricing, and logistics running smoothly day to day. No two days are the same in seafood, so you'll need to think on your feet and stay cool under pressure, especially around stock availability and time-sensitive deliveries.
Key responsibilities
Process customer orders accurately and efficiently, from enquiry through to invoicing
Liaise with customers, and the logistics team to coordinate timely deliveries
Maintain and update pricing, stock levels, and customer records in the sales system
Handle customer queries, and order changes professionally
Support compliance with food safety
Assist the sales team and general admin support
About you
Previous experience in sales administration, customer service, or order processing (seafood, FMCG, or perishable goods experience highly regarded)
Strong attention to detail and accuracy, especially with pricing and stock data
Confident communicator, comfortable liaising with customers
Ability to multitask and stay organised under time pressure
Proficiency in MS Office/Excel; experience with ERP or order management systems a plus
A team player with a positive, can-do attitude
Why Join Us
Be part of a close-knit team in a hands-on, essential industry
Variety in your day-to-day
Opportunity to grow your skills across sales, logistics, and customer service
Sound like you? We'd love to hear from you — apply today at *******@poulosbros.com.au.
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