In Work Support Mentor

Not your average Employment Services opportunity!

A bit about the role

At Youth Projects, our In-Work Support Mentor plays a key role in helping young people supported through our programs stay connected to employment. Working within the Transition to Work service delivery model, you will provide tailored post-placement mentoring and employer engagement to ensure supportive and sustainable employment outcomes.

This role is focused on building strong relationships with young people and their employers during the crucial early stages of employment. You will keep in regular contact, identify challenges early and provide practical support to help address issues before they impact employment. Whether it is helping a young person adjust to workplace expectations, supporting communication between the employer and employee or working through barriers that may place employment at risk, your role will directly contribute to retention and long-term success.

A large priority of the role is to also maintain accurate records and ensure all support and engagement is delivered in line with program requirements. This role would suit someone with experience in employment services who is confident in engaging employers, building trust quickly and supporting young people to succeed in work.

Key Selection Criteria

• Certificate IV in Community Services, Youth Work, Mental Health, Career Development or a related field
• Experience in employment services, mentoring, post-placement support or employer engagement
• Ability to build strong relationships with clients, employers and key stakeholders you

A bit about you

• Builds trust quickly and communicates with confidence and professionalism
• Handles challenging conversations with empathy and sound judgement
• Is organised, proactive and solutions-focused
• Balances meaningful support with documentation and compliance requirements
• Cares about helping young people stay engaged in work and achieve lasting outcomes

Come make a real difference at Youth Projects by supporting young people to settle into work, stay employed and build stronger futures.

A bit about us

We are an independent, registered charity providing front line support to vulnerable and at-risk individuals across Melbourne to open pathways out of poverty and homelessness – breaking the cycle of disadvantage. Our work is focused on respect, trauma informed, client-centred care and harm prevention. Through our holistic model of care, we support people to live longer, healthier lives with meaningful employment and a stronger sense of belonging, safety, and security.

Why should you work with us?

At Youth Projects we are very lucky to have a highly passionate and big energy team. We love what we do and we have fun doing it, all the while keeping things professional! We are dedicated to providing a flexible environment to help you get on top of your work-life balance and we prioritise personal development every step of the way by providing regular training and internal development opportunities! Most importantly, every day you get to see the way your work impacts real people in your community. But wait, there’s more!

• Free & locally roasted coffee at the office, every day ☕
• Generous salary packaging benefits to boost your take home pay
• PLUS additional tax-free salary packaging on meals & entertainment expenses
• 17.5% Annual Leave Loading to help you live your best life on your holidays
• Employee wellbeing initiatives like the Employee Assistance Program 
• Additional paid leave for caregiving, wellbeing, family violence, study PLUS an extra five personal leave days

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person.

👉 Send through your resume & Cover Letter by clicking “Apply for the Job.” 👈

Recruitment for this position will be undertaken as applications are received, and only successful applicants will be notified. Please note that it is a requirement of all Youth Projects positions that the successful applicant holds a valid Working Children’s Check or Police Check. 

Our commitment to diversity: Our commitment to diversity, inclusion and belonging: At Youth Projects, we value the unique experiences, perspectives and contributions that a diverse workforce brings. We are committed to creating a safe, inclusive and welcoming workplace for all and actively encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and people of all genders, sexualities and identities, including members of the LGBTIQA+ community

Safety screening: Youth Projects is committed to being a child-safe organisation, providing an environment where children who come into contact with the organisation feel safe. Youth Projects has zero tolerance.