dental coordinator\practice manager

About the role

As Practice Manager/ dental coordinator, you'll be responsible for a blend of reception duties and administrative/management tasks. You'll ensure systems run smoothly, support the clinical team, and help shape the ongoing development of the practice. This role suits someone who enjoys variety, thrives in a close-knit environment, and takes pride in running an efficient, welcoming practice.

Key responsibilities

• Oversee daily practice operations and workflow

• Manage reception duties, patient bookings, and enquiries

• Perform weekly administrative and management tasks

• Support the practice owner with scheduling and organisational duties

• Lead daily huddles and assist with team communication

• Assist with financial reporting, KPIs, and basic bookkeeping (Xero)

• Manage HR tasks including onboarding, recruitment, and staff support

• Maintain stock levels, ordering, and supplier relationships

• Help with marketing, patient engagement, and local community presence

• Maintain compliance with infection control standards and clinic policies

About you

• Experience in dental or healthcare administration/management preferred

• Friendly, approachable, and confident engaging with patients

• Comfortable using Praktika (or able to learn quickly)

• Familiarity with Xero is desirable, but training can be provided

• Highly organised, reliable, and able to work independently

• Strong communicator with a hands-on, team-focused attitude

About us

Spring Mountain Dental Surgery is a privately owned clinic committed to high-quality care and building long-term patient relationships.

Benefits

• Supportive, close-knit team environment

• Opportunity to influence practice systems and processes

• A role with autonomy and variety

• A caring workplace where patient relationships come first