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Prysmian Australia
About the role
Who We Are
From the depths of the ocean to the pinnacles of the world’s tallest buildings, Prysmian drives new forms of energy and information to each and every corner of the earth. We offer the widest range of services and know-how in the industry.
Each year, our Company manufactures thousands of KMs of underground and submarine cables and systems for power transmission and distribution, as well as medium and low voltage cables for the construction and infrastructure sectors.
We also produce a comprehensive range of optical fibers, copper cables and connectivity systems for voice, video, and data transmission for the telecommunications sector. Become part of a global network of 30,000 colleagues spanning 50 countries, all committed to connecting the planet's pathways!
The Role:
We are seeking a recent graduate to join our team in Maidstone, supporting sales growth through strong customer relationship management, order coordination, and collaboration across departments. This role is ideal for someone passionate about learning, adaptable to change, and eager to contribute to continuous improvement and customer satisfaction.
Your responsibilities will include:
Partner with the Sales team to win profitable business by managing customer relationships, quotations, tenders, contracts, and sales orders.
Manage end-to-end customer orders, including contractual reviews, SAP processing, pricing, call-offs, blocked orders, complaints, credits, returns, and QA issues.
Support export operations by managing documentation, customs requirements, and coordination with freight forwarders.
Ensure service continuity by maintaining documented procedures and training backup resources when required.
Maintain clear, timely, and efficient communication with customers on service offerings and performance standards.
Proactively liaise with Commercial Managers and internal stakeholders to address customer needs and priorities.
Utilize systems, tools, and processes effectively to meet defined KPIs and sales targets.
Provide administrative and sales support while contributing to sales governance, internal controls, and commercial policies.
Drive continuous improvement initiatives to enhance customer service quality and reduce waste.
Uphold compliance, health and safety standards, and Prysmian brand values while contributing positively to team culture.
What you'll need to succeed:
Ability to engage effectively with stakeholders across the business
Proven team member who can maintain effective and harmonious working relationships with colleagues and customers.
A passion for learning and personal growth, with meaningful focus on sales developments
Ability to cope and work with disruption and adapt to changing priorities.
Have excellent general problem-solving skills
Why Join Us?
Be part of a global leader in energy and telecom cable and connectivity systems.
Work in a dynamic, inclusive, and driven and safety-focused environment.
Competitive salary and benefits on offer
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