Customer Service Coordinator

Customer Service

Your new company 
Join a well-established organisation within the automotive industry, supporting a busy vehicle deliveries division dedicated to delivering exceptional customer experiences. Operating in a fast-paced and collaborative environment, this team prides itself on providing outstanding service while supporting customers throughout the delivery journey.

Your new role 
We are currently seeking 4 Customer Experience Coordinators to join the team on a 3-month temporary assignment with potential to extend.Based in Pymble, you'll play a key role in coordinating customer communications, managing delivery activities, and ensuring a seamless experience from order through to vehicle delivery.
Key responsibilities include:

• Coordinating customer orders and vehicle delivery activities
• Providing proactive updates and exceptional customer service via phone and email
• Managing customer enquiries and resolving issues professionally
• Maintaining accurate customer records and documentation
• Liaising with internal stakeholders and external suppliers
• Monitoring key milestones and ensuring deadlines are met
• Processing documentation with a high level of accuracy
• Following up on outstanding actions and customer requests
• Contributing to process improvements and service excellence initiatives

What you'll need to succeed 
To be successful in this position, you'll demonstrate:

• Previous experience in customer service, administration, coordination, order management, or contact centre environments
• Strong verbal and written communication skills
• Excellent stakeholder management and relationship-building abilities
• High attention to detail and strong organisational skills
• The ability to multitask and manage competing priorities
• A proactive and solutions-focused mindset
• Confidence communicating with customers and suppliers
• Intermediate Microsoft Office skills

What you'll get in return 

• $36.81 per hour + Super
• 3-month temporary assignment with potential to extend
• Immediate start available
• Monday to Friday, 8:30am - 5:00pm
• Free shuttle bus provided to and from Pymble Train Station
• Supportive and collaborative team culture
• Opportunity to further develop your customer service and coordination skills
• Exposure to a fast-paced and dynamic environment
• Full-time hours with excellent work-life balance

What you need to do now 


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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