Medical Secretary

_{10th November, 2026}

Ashe Munro Recruitment is partnering with an established private specialist surgical practice in Murdoch to recruit an experienced Medical Secretary to join their team on a permanent, full-time basis.

This is an opportunity to join a well-regarded specialist practice where patient care and attention to detail are at the heart of everything they do.

Working closely with an experienced surgeon and a supportive administration team, you will play an important role in coordinating the patient journey, from initial referral and appointment scheduling through to medical correspondence and ongoing administrative support.

This is a busy and varied position suited to someone who is highly organised, adaptable and confident managing competing priorities. Given the sensitive nature of the practice, a compassionate and professional approach to patient care is essential.

Key Responsibilities

• Manage patient referrals, appointments and clinic schedules, ensuring patients are appropriately prepared for consultations.
• Coordinate medical investigations, follow up outstanding results and liaise with external healthcare providers.
• Manage incoming calls, emails, patient enquiries and administrative requests.
• Provide dedicated secretarial and administrative support to the surgeon.
• Prepare and manage medical correspondence, referrals and patient documentation.
• Maintain accurate and up-to-date electronic medical records.
• Process patient billing and associated administrative requirements.
• Communicate effectively with patients, specialists, hospitals and other healthcare professionals.
• Respond to patient enquiries and concerns with empathy, discretion and professionalism.
• Prioritise competing tasks and urgent requests while maintaining accuracy and attention to detail.
• Contribute to the smooth day-to-day operation of the practice and a collaborative team environment.

About You

To be successful in this position, you will bring:

• Previous experience providing medical secretarial support to a busy surgeon.
• Strong organisational and time-management skills, with the ability to manage multiple responsibilities simultaneously.
• Excellent attention to detail and the ability to prioritise tasks according to urgency.
• A calm, adaptable and professional approach when managing competing demands.
• Strong interpersonal and communication skills, with a genuine commitment to patient care.
• Empathy, discretion and sensitivity when supporting patients through challenging circumstances.
• Confidence using electronic medical records and practice management systems, with Gentu experience advantageous.
• A proactive and reliable approach, with the ability to take ownership of tasks and follow them through to completion.

What's on Offer

• Permanent, full-time position with an established specialist surgical practice.
• Competitive Salary on offer.
• Monday to Friday, approximately 8:30am-4:30pm, with some flexibility.
• Supportive team environment with structured on-the-job training.
• Opportunity to make a meaningful difference to patients during important stages of their healthcare journey.

How to Apply

If you are an experienced Medical Secretary who enjoys a busy, hands-on role and takes pride in delivering exceptional patient care, we would love to hear from you.

Apply now with your resume, or for a confidential discussion contact Lorrae Taylor on lorrae@ashemunro.com.