Relief Retail Manager

We’re seeking a dynamic Retail Manager to work on a relief basis, travelling to multiple venues within the Waymark Group. If you’re ready to shape and drive the culture in a retail environment, enhance customer experiences, and drive sales in excited & fast-paced venues, this is the role for you!

About Waymark:

At Waymark Hotels Group, we’re passionate about enhancing the vibrant regional communities. As leaders in authentic hospitality, we take pride in creating memorable experiences for our guests. With over 20 hotels and 30 Bottleshops with more exciting venues on the horizon, we are expanding rapidly across regional Queensland.

About the Role:

When appointed to a Venue as a Retail Manager, you’ll be responsible for the day-to-day operations of Bottleshop and Drive Thru departments. You’ll lead by example, ensuring exceptional customer service, managing inventory, and driving sales to achieve business goals.

This position will require travelling to our venues and performing stints for varying durations.

Key Responsibilities:

• The ability to jump in and lead a team of retail sale attendants, fostering a positive work environment at all venues.
• Manage daily operations, including inventory control, merchandising, and staff scheduling.
• Ensure compliance with all liquor licensing regulations.
• Drive sales and profitability through excellent customer service and strategic planning.
• Monitor and analyse sales performance, implementing improvements where needed.
• Handle customer inquiries and resolve any issues promptly and professionally.

Qualifications:

• Minimum of 2 years management experience in a retail or bottleshop environment.
• Proven experience in retail management, preferably in the liquor, FMCG or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and organizational abilities.
• Knowledge of liquor products and Responsible Service of Alcohol (RSA) certification.
• Ability to work flexible hours, including evenings and weekends.
• Strong problem-solving skills and a customer-first mindset.

What We Offer:

• Competitive salary on offer.
• Travel and accommodation provided
• On duty meals and staff discounts.
• Opportunities for career advancement and professional development.
• A supportive and dynamic work environment.

Apply Today!

Ready to take the next step in your retail management career? Join us as the Retail Manager for our Drive Thru & Detached Bottlemart locations!

Be part of a team where your leadership makes a difference!