Branch Administrator & Sales Coordinator

Are you a highly organised and detail-focused professional who enjoys working in a fast-paced environment? We are looking for an energetic Branch Administrator and Sales Coordinator to support our South Australian Branch and Sales Team.

In this varied role, you will sit at the centre of operations, coordinating sales activity, managing orders, and supporting invoicing and administration processes. You will play a key role in ensuring a smooth journey from order intake through to delivery, helping to deliver strong customer outcomes and support business performance.

This is an exciting opportunity for someone who enjoys ownership, values accuracy, and takes pride in keeping things running efficiently.

Key Responsibilities

In this role, you will take ownership of coordinating sales and administrative processes across the branch, ensuring orders are accurate, timelines are met, and customers receive a seamless experience. You will work closely with Sales Representatives, Head Office, and workshop teams to manage orders, track progress, support invoicing, and resolve any issues that may impact delivery or financial outcomes.

Your responsibilities will include:

• Reviewing and processing customer orders, ensuring all documentation and details are accurate and complete
• Coordinating with internal teams to meet delivery timelines and manage order progress from intake to completion
• Maintaining invoicing forecasts, checking gross profit accuracy, and following up on outstanding invoices
• Providing day-to-day support to Sales Representatives, including responding to queries and tracking deliveries
• Processing purchase orders, payments, credits, and maintaining accurate records and reports
• Supporting job cards, quotes, finance tracking, and monitoring lease or loan equipment activity
• Liaising with workshop teams on scheduling, refurbishments, and delivery readiness
• Identifying and resolving issues that may delay invoicing, delivery, or customer outcomes
• Assisting with general administration such as stocktake, warranty reporting, and occasional reception support.

Why Join Us?

You will be part of a collaborative and supportive team where your contribution makes a real impact. This role offers variety, responsibility, and the opportunity to build your career within a dynamic sales and operations environment.

If you are ready to take on a role where your coordination and organisation skills will truly make a difference, we would love to hear from you.

Qualifications and Experience

You’ll bring experience in an administrative or sales support role, ideally within a manufacturing or similar environment. You are highly organised, able to manage multiple priorities, with strong Microsoft Office skills and comfortable working under pressure.

Success in this role requires strong attention to detail, a proactive approach to problem solving, and the ability to communicate effectively with a wide range of stakeholders. You are self-motivated, adaptable, and customer-focused, with a genuine desire to contribute to team success and continuous improvement.

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.