Garden Centre Manager

Garden Centre Store Manager – Full-Time or Part-Time

Honeysuckle Garden Mosman – Mosman, NSW

Leadership Opportunity | Established Sydney Nursery | Full-Time or Part-Time

Honeysuckle Garden is seeking an experienced, practical and customer-focused Store Manager to lead our Mosman Garden Centre.

This is a hands-on leadership position suited to someone with experience in a retail nursery, garden centre, horticultural business or another quality retail or customer-service environment.

A horticultural qualification and previous nursery experience would be highly regarded. However, we also welcome applications from capable retail managers with strong leadership skills and a genuine interest in plants and gardening.

The position may be structured as either full-time or part-time, depending on the experience and availability of the successful applicant.

About the Role

As Store Manager, you will be responsible for the day-to-day operation, presentation and performance of the Mosman Garden Centre.

Your responsibilities will include:

• Leading, supporting and developing the garden-centre team
• Organising daily priorities and delegating responsibilities
• Preparing rosters and managing staff hours appropriately
• Maintaining excellent customer-service standards
• Assisting with customer enquiries, plant recommendations and service recovery
• Ensuring plants and products are healthy, correctly priced and attractively displayed
• Maintaining high standards of merchandising and overall store presentation
• Overseeing stock receiving, labelling, processing and quality control
• Monitoring expenditure, wages and store performance
• Supporting purchasing, stock management and supplier relationships
• Managing point-of-sale procedures, cash handling, opening and closing
• Maintaining a clean, organised and safe working environment
• Ensuring workplace procedures and safety requirements are followed
• Identifying opportunities to improve sales, customer experience and store operations
• Working collaboratively with our Turramurra Garden Centre and Dural production nursery

This is an active management role. The successful applicant will work alongside the team on the nursery floor and remain involved in customer service, plant care, merchandising and the practical daily operation of the business.

About You

We are looking for someone who is:

• An experienced retail manager, supervisor or senior customer-service professional
• A confident and supportive team leader
• Highly reliable, organised and accountable
• Friendly, professional and comfortable assisting a broad range of customers
• Commercially aware, with sound judgement around staffing, stock and expenditure
• Able to maintain consistently high presentation and service standards
• Practical and willing to assist wherever required
• Interested in plants, gardening and the horticultural industry
• Comfortable undertaking active work and working outdoors in changing weather
• Confident using point-of-sale and general computer systems
• Able to communicate clearly with staff, customers, suppliers and senior management

Experience and Qualifications

The following would be highly regarded:

• Previous garden-centre or retail-nursery experience
• Retail management or supervisory experience
• Practical horticultural knowledge
• A recognised horticultural qualification
• Experience managing rosters, stock, merchandising and store performance
• A current forklift licence

Applicants who do not currently hold a forklift licence must be willing to complete forklift training if required.

Hours and Availability

• The role is available on a full-time or part-time basis
• Normal rostered hours are generally between 8:00 am and 5:00 pm
• Honeysuckle Garden operates 363 days per year
• Regular weekend work and some public-holiday availability are required
• Occasional work or training at other Honeysuckle Garden locations may be required

Applicants should include their preferred employment arrangement and general availability in their application.

What We Offer

• A full-time or part-time arrangement for the right candidate
• A key leadership position within a long-established Sydney nursery business
• A varied role combining team leadership, customer service and horticulture
• Support from experienced horticulturists and senior management
• Opportunities for horticultural and professional development
• Forklift training for the right applicant if required
• Staff discounts on plants and garden products
• Remuneration based on experience, qualifications and the agreed employment arrangement
• A welcoming and attractive garden-centre environment

About Honeysuckle Garden

Honeysuckle Garden is a long-established, family-operated Sydney nursery business with garden centres in Mosman and Turramurra and a production nursery in Dural.

Our Mosman Garden Centre is known for its attractive nursery environment, quality plants and products, knowledgeable team and high standard of customer service.

We are looking for a Store Manager who will take pride in the garden centre, support the team and help maintain the knowledgeable, welcoming and dependable service our customers expect.

How to Apply

Apply through Indeed or email jack@honeysucklegarden.com.au.

Please include your résumé and a short cover letter outlining:

• Your relevant management, retail, customer-service or horticultural experience
• Why you are interested in joining Honeysuckle Garden
• Whether you are seeking full-time or part-time employment
• Your general availability
• Whether you hold a current forklift licence

Pay: $60,000.00 – $100,000.00 per year

Benefits:

• Employee discount
• Professional development assistance
• Profit sharing
• Unlimited annual leave

Work Location: In person