Operations Manager

About the role

As Operations Manager, you will coordinate and deliver the weekly Saturday market at Willunga Farmers Market. This is an active, hands-on role involving outdoor work, periods of standing and walking, some heavy lifting and engaging with market set-up and pack-up.

Key responsibilities

• Report to the Market Manager

• Plan and coordinate the smooth delivery of every Saturday market, from set-up through trading and pack-up

• Act as Market Lead for at least two markets each month, or as required, and ensure a trained Market Lead is rostered every Saturday

• Prepare weekly layouts, stall allocations, rosters, signage, equipment and operational information

• Brief and supervise staff and volunteers on market days

• Induct and support stallholders and ensure they meet WFM's operational, safety and compliance requirements

• Adhere to WH&S and maintain operational safety, checks, records and incident follow-up

• Provide accurate reporting to the Market Manager and identify practical improvements to market delivery

About you

• Practical, organised and calm under pressure, with the confidence to lead a busy market with sound judgement in responding to incidents and changed circumstances

• Understanding of, and commitment to, WFM's core values and vision of supporting local, seasonal and fresh food, our farming community, and the principles underpinning WFM

• Experience coordinating operations, events, markets, hospitality, retail or a similar practical environment

• Strong organisational, rostering and problem-solving skills

• Experience supervising staff and/or volunteers and giving clear direction

• Sound understanding of safe work practices and operational compliance

• Clear, respectful communication and the ability to work well with stallholders, staff, volunteers and customers

About us

Willunga Farmers Market (WFM) is a successful not-for-profit, membership-based organisation held every Saturday in historic Willunga, connecting our community directly with local farmers and producers and supporting fresh, local and seasonal food.