MEDICAL RECEPTIONIST - North Strathfield

We are an established specialist medical clinic at North Strathfield. Our specialist doctors and allied health professionals provide comprehensive healthcare for children aged 0-18.

We are seeking an experienced Medical Receptionist to join our dynamic administration team.

The successful applicant will be a reliable, punctual, highly organised professional who is able to work efficiently on their own and also within a team environment. They will possess outstanding customer service skills with a sincere caring demeanour. They will also have a high level of attention to details, and work well under pressure.

Duties include answering phone calls, managing appointments, attending to patients enquiries, obtaining referrals and pathology results, billing, maintaining medical records, scanning paperwork, ordering and receipting medical and admin supply items, and general office administration duties.

Essential Criteria:

• Minimum 1-2 years experience as a secretary or medical receptionist.

• Reliable and punctual.

• Highly organised and self-motivated, with ability to work efficiently.

• Ability to multi-task and thrive in a fast-paced, busy working environment.

• Ability to learn different administration processes quickly.

• Ability to learn different computer systems quickly.

• Must be able to work well within a team, as well as on their own.

• Committed to delivering a high standard of customer service with a strong focus on helping children and their guardians.

• Ability to provide exceptional service to doctors and allied health staff.

• Must maintain strict level of patient and doctor confidentiality.

• Well presented at all times.

• Possess a high level of personal and professional integrity.

• Fluent in English, both written and spoken, with a friendly and professional phone manner.

• Excellent computer skills and experience with Microsoft Word, Excel, and Outlook.

• Must be willing to cover for annual leave or sick leave for other staff sometimes at short notice.

• Must be an Australian permanent resident.

• Possess (or willing to obtain) a valid Working With Children clearance.

Desirable Criteria

• Experience with Zedmed software (or similar medical software).

• Knowledge of Medicare claims.

To apply for this position, please click on the 'apply now' button and follow the prompts.

Please ensure you submit a cover letter with your resume. Applications without a cover letter may not be considered.

Note that we are initially looking for the right person for this position, and they will be hired on either a Casual basis or Permanent Full-Time basis, depending on the candidate and depending on the requirements of the practice.