Funeral Director Assistant

Funeral Director Assistant

Black's Funerals Chapel & Crematorium: Innisfail & Tully

At Black's Funerals, we believe the smallest details make the biggest difference.  Behind every farewell is a dedicated team committed to delivering exceptional care, professionalism and dignity from the moment a person enters our care until their final farewell.

We are seeking a motivated, reliable and highly organised Funeral Director Assistant to join our team on a full-time basis.  This is a hands-on role for someone who takes pride in their work, enjoys variety and thrives in an environment where no two days are the same.

Whether you're experienced in the funeral industry or looking to build a rewarding career, we're looking for the right person with the right attitude.  We welcome applications from both experienced professionals and those new to the industry, with full training provided from day one.

About the Role

As a key member of our team, you will support the day-to-day back of house operations, ensuring every aspect of our service is delivered to the highest standard.

Your responsibilities will include:

• Transfers from hospitals, aged care facilities and private residences 

• Mortuary preparation and maintaining the mortuary schedule

• Crematorium operations 

• Coffin trimming and preparation for funeral services

• Chapel and service preparation

• Funeral service support and attendance

• Preparing plaques and memorial products

• Maintaining the presentation of our fleet, facilities, grounds and equipment

• Stock control and ordering of operational supplies

• Liaising with Councils and other key stakeholders

• Participating in an after-hours on-call roster, including telephone enquiries

• Maintaining compliance with Work Health and Safety requirements and safe manual handling practices

• Administrative support
  

About You

We're looking for someone who genuinely wants to make a difference in the lives of others during one of the most difficult times they will face. You understand that every task, no matter how small, contributes to providing families with a meaningful and dignified farewell.

You will:

• Have exceptional attention to detail and take pride in doing every task to a high standard

• Be highly organised and able to prioritise your workload in a fast-paced environment

• Work confidently both independently and as part of a close-knit team

• Take initiative, ownership and responsibility for your work

• Remain calm, compassionate and professional in emotional or challenging situations

• Be comfortable working with deceased persons 

• Follow procedures and instructions accurately, with a commitment to maintaining the highest standards of care

• Have excellent communication skills, a professional presentation and a respectful, caring approach to customer service

• Be physically fit and capable of undertaking manual handling duties

• Be reliable, punctual and committed to maintaining the presentation of our facilities, vehicles and equipment

A current unrestricted driver's licence is essential.  Previous experience in the funeral industry, emergency services, healthcare, aged care, community services or another hands-on role will be highly regarded; however, full training will be provided to the right candidate.

Why Join Black's Funerals?

Black's Funerals has proudly cared for families across the Cassowary Coast for more than 65 years.  As a locally trusted, family-owned business, we are committed to excellence in every aspect of funeral care.

We offer:

• Above award wages and applicable allowances

• Uniforms provided

• Ongoing training and professional development

• A supportive and experienced team environment

• The opportunity to build a meaningful career where your work genuinely makes a difference

If you're someone who values professionalism, compassion, teamwork and attention to detail, and you're looking for a rewarding career in a fast-paced environment, we'd love to hear from you.

Apply via SEEK with your resume and a cover letter telling us why you're the right fit for Black's Funerals.