Client Support Officer
HAYS
via hays.com.au
- Location
- Launceston, TAS
- Type
- Full-time
About the role
Your new company
This established and respected Tasmanian business is seeking a Client Support Officer to join its Launceston team. Working within a professional and customer-focused environment, you'll play an important role supporting clients, processing documentation and helping deliver a high level of service across a broad client portfolio. The position offers long-term career opportunities, ongoing training and the chance to be part of a close-knit team that values relationships, service and community connections.Your new role
As Client Support Officer, you'll provide administration and client support across a variety of insurance and customer service activities. You will work closely with colleagues and clients to ensure policies, claims and account administration are processed accurately and efficiently.Key responsibilities include:
- Delivering exceptional customer service to clients and stakeholders
- Responding to client enquiries and escalating issues when required
- Supporting the processing of new business, renewals, endorsements and policy changes
- Maintaining accurate client records and documentation
- Assisting with claims administration and coordination
- Completing banking, receipting and general office administration duties
- Supporting a positive and professional client experience at every interaction
To be successful in this position, you'll be a highly organised and customer-focused professional who enjoys building relationships and providing quality service.You will demonstrate:
- Previous experience in customer service, administration, banking, insurance, financial services or a similar client-focused environment
- Strong communication and relationship-building skills
- Excellent attention to detail and organisational abilities
- Confident computer skills and experience using Microsoft Office applications
- A positive attitude with a willingness to learn
If you're interested in this position, click 'Apply Now' or contact Emily Nuttall at Hays via 6108 5556 or Emily.Nuttall@hays.com.au for a confidential discussion about your career.
#3022614
via hays.com.au
