Client and Sales Administration Officer

Are you looking for an opportunity to broaden your experience, develop new skills or take on a different challenge within Freedom Fuels? We’re inviting expressions of interest from internal employees for a Client and Sales Administration Officer opportunity within our wholesale business at the Freedom Fuels Support Office. This is a varied role supporting customer service, sales administration, accounts, pricing and fuel supply coordination. Working alongside our Sales, Finance, Credit and Supply Chain teams, you’ll help keep customer accounts accurate, orders and payments on track, and fuel deliveries running smoothly. We're open to discussing how the role could work for the right person. While this is a part-time, 12-month contract opportunity, we're flexible on hours and working arrangements, with the opportunity to discuss a suitable structure based on the successful candidate's skills, availability and circumstances. Whether you're looking for a change, keen to build on your existing experience or interested in exploring a different area of the business, we encourage you to put your hand up. What you'll be doing No two days will look exactly the same. Your responsibilities will include: Customer service: Responding to customer enquiries by phone and email, resolving routine account, order, invoice and delivery queries, and following through to ensure a positive customer experience. Sales and account administration: Setting up and maintaining customer accounts, processing sales orders and supporting our sales team with pricing, documentation and customer information. Credit and payments: Processing customer payments, allocating receipts, assisting with credit applications and supporting account follow-up activities. Pricing and fuel deliveries: Maintaining approved customer pricing, assisting with daily pricing administration, coordinating fuel orders and delivery schedules, and keeping customers informed of changes. Records and reporting: Completing routine reconciliations, stock balances, data checks and reporting, while maintaining accurate records across our business systems. Continuous improvement: Identifying errors or process gaps and contributing practical ideas to improve the way we work. What you'll bring We're interested in people who take pride in getting the details right, enjoy helping others and can confidently manage a range of priorities. You'll ideally bring: Experience in administration, customer service, sales support, accounts or a similar role. Strong communication skills and a professional, helpful approach. Good organisation, time management and attention to detail. Confidence using Microsoft Office and the ability to learn new systems quickly. A practical, solutions-focused approach and the initiative to follow tasks through. The ability to work independently while collaborating effectively with different teams. Experience in fuel, transport, retail, wholesale or another operational environment would be advantageous, but it's not essential. We're equally interested in transferable skills, a willingness to learn and the right approach to working with our customers and colleagues. Why consider this opportunity? This is a chance to explore a different role within Freedom Fuels, broaden your experience and build relationships with teams across our wholesale business. We recognise that everyone's circumstances are different, so we're keen to understand what you're looking for and how we might make the opportunity work for you. Don't let the advertised hours or your current role hold you back from expressing your interest. Interested? We'd love to hear from you! Apply now and tell us a little about yourself, the skills you'd bring and what you're looking for in your next opportunity. We're happy to discuss the details, including hours and working arrangements, with interested internal candidates.