Sales & Service Consultant

At Budget Direct, our Sales Consultants are the cornerstone of our customer experience. You'll be the trusted voice our customers rely on, guiding them through their insurance journey with empathy and efficiency. This role is more than just answering calls - it's about making a real difference to people when they need it most.

The Opportunity

Every day, you'll connect with customers, guiding them through a tailored sales experience as you match them with the perfect general insurance products – from Car, Motorcycle, Home, Contents as well as Roadside Assistance. It's about more than just a sale; it's about building trust, adding genuine value, and delivering an excellent customer experience that reinforces why they choose Auto & General. No insurance or call centre experience needed, just great communication skills and a willingness to learn.

Important Information (Please Read Before Applying)

• Employment Type: Permanent, full-time (37.5 hours per week)

• Location: This is an in-office role based in our modern North Lakes office (free staff parking provided).

• Start Date: Monday 12th October 2026.

• Working Hours: This full-time role operates on a rotating roster from Monday to Friday, with your shifts scheduled between the hours of 7:00 am and 5:00 pm. You will also be rostered to work a maximum of one Saturday every 1 to 4 weeks.

• Next Steps: Successful candidates will be contacted for a phone discussion with our Talent Team.

Why You'll Love Working Here

• Fully paid training - we'll set you up for success from day one

• Competitive pay with a transparent performance incentive scheme

• Clear internal career pathways - many of our leaders started right where you are

• Supportive, friendly team with regular events and recognition

• Flexible leave options including volunteer leave, personal days and the ability to purchase additional leave

• Free parking, complimentary coffee and modern facilities

• Corporate insurance rates plus discounts on Health, Retail and Travel partners

• Wellbeing support including mental health resources and fitness discounts
  

Ready to Apply?

Click APPLY NOW. Successful candidates will complete a short online assessment before a phone conversation with our Talent Team.